IDeal808.com

IDeal808.com

Free Shipping On Singles 1st Class - $50 OR MORE | UPS $200 OR MORE
*U.S. orders only. Orders must contain only Single Cards.

FREE SHIPPING ON SINGLES

1st Class - $50 OR MORE | UPS $200 OR MORE*U.S. orders only. Orders must contain only Single Cards.

Terms

Welcome to Ideal808.com! Although ordering from our Web Site is simple, easy, and convenient, we require as your obligation to read and acknowledge our Terms of Service and review our Privacy Policies for a smooth and great experience that many have since 2000!

Black Friday/Cyber Monday 2017

Sale runs on November 23-25, 2017 Hawaii Standard Time (HST)

Singles Discounts: In order for Singles Discounts to be applied correctly, your cart must only contain Single cards. Any non-single card items (decks, boxes, supplies, etc.) must be ordered in a separate cart for discount coding to apply.

Free Shipping Deals: Free Shipping only applies to domestic, Singles-only orders. Singles-only orders of $50 or more will receive free First Class Mail shipping. Singles-only orders of $150 or more will receive free Priority Mail shipping. Singles-only orders of $200 or more will receive free 2-Day UPS or 2-Day FedEx shipping.

Exclusions: BGS/PSA Graded cards, Complete sets, and Preorders are excluded from the promotional discounts.

•Products will be sold on a first come, first serve basis and quantities may be limited.

Products, Contents, and Specifications

Ideal808.com will do its best to provide accurate descriptions on all products. Certain weights, measurements and similar descriptions are approximate and are provided for convenience purposes only. All features, content, specifications, products, and price of products and services described or depicted on www.ideal808.com, are subject to change at any time without notice. Ideal808.com will not warrant that product descriptions, quantities in stock, prices, or other contents of the product as accurate, reliable, or current. All pre-release items are mock imagery that is provided by manufacturers and it is subject to be different at time of its product release date.  Ideal808 is not responsible for images use provided before hand of pre-order actual release date.  If a product is not described by the site as received, please contact our customer services.

Prices

- All prices are subject to change at any time without notice. Our prices are based from current market activity to provide you with a very competitive and reasonable pricing.

U.S. Payment Options

Credit Cards: We accept Visa, MasterCard, American Express, and Discover credit cards. For the safety and security of consumers and card holders, we may require to contact you for verification before the order is processed and ship for large or even moderate credit card orders. 

Paypal: Paypal payments can be be paid directly through our checkout. IMPORTANT: Please make sure your shipping address matches with the Paypal shipping address you choose. We will ONLY ship to your Paypal address. If you prefer sending funds directly from your account, please address payments to clientcare@ideal808.com

Money Orders: Include your order number and shipping address with your payment. Money Orders are made payable to “Ideal808” We advise to keep your receipt of your money order, until you have received your order. Send Money Orders to: Ideal808, 650 Iwilei Road Suite #120, Honolulu, Hawaii, 96817 We will allow 3 weeks to receive your payment by mail before automatically canceling your order. 

Bank Wire: Please contact clientcare@ideal808.com to inquire about Bank Transfers and Wiring Payments.

Cash and Checks: We will NOT accept cash and check payments. 
We reserve the right to refuse or cancel orders that are paid by checks. 
We are not responsible any lost or misdirected payments which are sent by mail.

Sales Tax

- All State of Hawaii orders are subject to 4.712% sales tax.

 

Pre-Orders

All Pre-orders will be shipped on the release date of the product or the following day. Orders will be scheduled on a first paid, first ship basis. Please note that the release dates of products are subject to change by the manufacturers of the product(s). We recommend to place pre-order items separately from items that are in-stock. Any orders with both Pre-Order and In-Stock items will be shipped together on the release of the pre-ordered item(s) or when all item(s) are available to ship. Our system will not be able to split an order from Pre-Order and In Stock item(s). If you have placed an order for both Pre-Order and In Stock item(s) and would like us to ship In Stock items first, please e-mail clientcare@ideal808.com and we will require an extra shipping charge to ship two separate packages. Pre-Orders are considered “Reserved” once the order is paid for. If your Pre-Order is not paid and “Reserved”, we reserve to right to cancel at any time without further notice and you may re-order the same item at the new Pre-Order price. Should any item be canceled by the manufacturer, we will notify you and refund your payment.

(An Important Message "For International Customers' Only)

Due to vendor agreements with both Konami and Wizards-Of-The-Coast; we are unable to sell/ship out sealed card products to customers outside of the U.S.  Please note billing address, shiping address and all pertinent information not located in the U.S. will be decline to proceed with the refunds.  We want to take this time to apologize and also to  inform you that we are unable continue to sell YuGiOh and Magic-The-Gathering sealed products including booster boxes, packs, or decks outside of the United States.  This is due to the current vendor contracts and agreements from Konami and Wizards Of The Coast.  

We are obligated to decline all orders which contain any YuGiOh or Magic-The-Gathering sealed booster boxes, packs, or decks. However, the YuGiOh or Magic-The Gathering single-cards are still allowable to ship via all international destinations. 

Restock or "Wishlist"

 We have a specialist team that work on restocking of individual cards and products.  Please feel free to utilize the 'wishlist' red button on items that we currently listed on our site.  Selecting the 'wishlist' button allows the system to collect your interest to contact you electronically "when and if" the 'sold-out' items become available.  The system will alert you with a email notification so you can visit our site to place your order to purchase the desire item(s).  Please be sure to register online at www.ideal808.com as there is no membership fees to sign up.  Please sign up for our newsletter too.  

Currently, our specialized team members are working on allocation of pricing and resourcing on hundreds of items daily.  Another suggestion for specialist items such as 'Lucky Mystery Box' is the same process.  Please 'wishlist' the desire items if you are interested.  The 'wishlist' function is at a first come and first basis process.  We service customers as how we received this interest in the virtual 'wishlist' line.  Should you want additional information on 'wishlist' items; the latest news on products and promotions announce updates on our social media sites such as Facebook, Twitter and The 808 Blog.  Thank you for your interest and we appreciate your patronage.

Shipping Handling

Please view our Shipping Information page for details on general information, methods of shipping, delivery time, rates, and tracking.

Returns

We accept returns based on the following conditions: We must be notified within 7 days of receipt of the product. Please contact us by phone 808-847-6000 or e-mail clientcare@ideal808.com. All merchandise must be in the exact same condition as it was sent. If the product have been opened, tampered with, played with, broken, or altered in any fashion we will be unable to accept your claim. If the return is due to an error by our company, we will accept full responsibility for all shipping and replacement costs. If such mistake has occurred please contact us immediately to make arrangements for a replacement package to be sent and for the mistaken product to be returned. Depending on the method of payment a refund check or store credit will be issued to you. If the return is not due to an error by our company, we will refund you the amount of the product(s) only and not for the shipping costs related to the items returned.

~ If items different than what was ordered (situations include: wrong item received, slight variation different from what was ordered or change of mind) ~

Please email to include e-photos:

on parcel package damaged, packing damages or item received not how it was invoiced to clientcare@ideal808.com for further assistance.

Please ship returns to:

Ideal808 Returns
650 Iwilei Road Suite #120
Honolulu, Hawaii 96817
Ph. 808-847-6000

Include the original invoice and we kindly ask that you package all items carefully to insure safe shipping by the carrier provider. We are not responsible for any lost or stolen package returned to us, so we recommend that you use a confirmation service to track the package. Upon receiving your returns, a manager will inspect and issue a refund. Refunds are normally issued 3 - 5 days after the returns are received.

Cancelations

Please e-mail clientcare@ideal808.com if you would like cancel an order. For orders that have not been “Shipped”, we will cancel your order and if your order has been paid for, we will issue a refund. Please allow 3 - 5 days for refund to be issued. For orders that have been “Shipped”, please refuse the package upon delivery for the package to be returned to us. When your order is returned to us, we will consider the order as “Returns” and refund you for the products returned and not the shipping costs related to the order.

*Ideal808 reserves the right to cancel any order for any reasons without notice. All cancelations will be refunded in full.

Lost, Stolen, or Damaged Packages

Although these situations rarely occur, they are uncontrollable by Ideal808.com’s supervision once the package is handled by the selected couriers. We trust our couriers to deliver packages promptly and safely, however we will still package and handle orders with care and concern. Our couriers provide services to protect against lost, stolen, or damaged packages. For peace of mind and safety, we suggest you select the proper services which provide insurance. With insurance, should your package be deemed to be any of the above situations by a manager and not tracked as “delivered” by the courier, if available at that time, we will be able to reissue another order of the same products. If using an untraceable and uninsured method, it is under that customers’ understanding that they are taking the risk and chance of a lost, stolen, or damage package and that Ideal808.com will not be held liable to replace, reship, or refund for package. If your package is traced as “delivered” and no one at the destination has received the package, please contact your nearest courier to report the problem.

Suggestions 

Please contact us via email at clientcare@ideal808.com should you have any suggestions to better improve our services or products.  If there is a specialized item that you purchase elsewhere - we would love to hear from you on these great ideas.  Perhaps, it may be a future item that we could carry as well.  All decisions are made by our management and owners of Ideal Collectables and Ideal808, Inc.  Thank you for sharing your thoughts with us!

We reserve the right to change, modify or amend our policies at any given time. Please check our Privacy Policies page periodically for any changes.  Should there be any questions that we did not cover, please feel free to call us at 808-847-6000 or e-mail clientcare@ideal808.com. Thank you very much for your support since 2000. We look forward to continue providing excellent service to you!

Aloha & Mahalo,

~ Ideal808.com ~

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